We had 2 rooms at this hotel, the actual rooms were ok size, comfortable beds, pillows not so much. Both had fridges, although 1 had a broken freezer compartment in it. No safes which was a big pain. Bathrooms - 1 was a shower room which was clean but missing grout in places, the 1 with the bath the bath was not so clean and no plug to actually be able to use the bath so why have a bath (no plug with reception either). The reception members who checked us in were great, friendly etc, however another female not as helpful - our bags didnt arrive with us and we were informed they would be arriving between 10pm-12am the day after we arrived. We were exhaused, and wanted to go to bed early so asked if they could be stored in reception (which we'd asked already during the day and were told it was fine) to be told no the door would be locked. When the bags arrived i was called to get them, and had a sarcastic "were you sleeping" comment by the staff memeber who said we couldnt store them in reception, not needed at all. A lot of noise from the road, and if in a lower floor room, from the room above. Big annoyance was someone blasting a remote controlled car around the hotel car park at 11pm 1 night, screeching breaks back and forth, not a word from any reception, no answer from them when called, i eventually went out and the middle aged guy did stop, made excusses that it was his job (to drive round a hotel car park, i think not!) and no apology, but he did stop at least.