I really enjoyed staying at the BaytAlice. We were in the heart of the Medina, just a short walk from the Petit Socco. At first it was a challenge to find but we saw the signs on the walls and that helped. We did get lost coming back a couple nights but the people we met were quite friendly and all knew where the hotel was located. We never felt at risk walking in the narrow streets. The rooms were comfortable, clean, and well stocked. The roof terraces were lovely to relax on and have our breakfast. Although we didn't have an opportunity to use the Hamman, it certainly looked gorgeous. Our hostess, Fabienne, was absolutely wonderful! She served us a great breakfast with this awesome strawberry jam. Even the morning we left, very early, she insisted on getting up and serving us tea and biscuits before we left. My one negative, and this is nothing controlled by BaytAlice, some nights the neighbors would play music, tv, or whatever a bit too loud and then right about when they quieted down, others started their day earlier and louder than expected. I would have liked to be able to contact the hotel directly once I booked as they offered transport from the airport but there was no way to make these arrangements. This may have been just a glitch with linking to the website but I think once we book, the hotel should have our contact info and we theirs as well so we can arrange for additional services. I would recommend BaytAlice and would stay there again.