Our stay was an extraordinarily letdown. We had high expectations, in light of previous guests' ratings and the relatively steep price for the lodging. When we arrived, we had to find someone in the restaurant to check us in--apparently, there's no front desk, even at 5 in the afternoon. Then after navigating the steep stairs, we were presented with our tiny room, with barely enough room for our two medium sized suitcases. When we turned in for the night, we found the beds to be board stiff--as if we were sleeping on the boxsprings, without a mattress. Upon further examination, we discovered our instincts were right: there was no mattress, just the boxsprings. By then, we were dressed for bed, it was after 10 and we didn't want to tromp down in our pajamas into the restaurant to see if we could upgrade our room to include a mattress. So, if your medical provider proscribes a firm sleeping surface, this is just the place for you. I will say the breakfast was fantastic and after a fitful night's sleep, I enjoyed the several cups of coffee I needed to wake up. Unfortunately, with no front desk, I could only tell our waitress about our problems with the room, which did little good at that point.