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Casa Tortugas Boutique Hotel, An Authentic Hidden Gem

3.5 star property
Hotel with outdoor pool, near Tortuga Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Casa Tortugas Boutique Hotel, An Authentic Hidden Gem

Outdoor pool, open 7:00 AM to 10:00 PM, sun loungers
Exterior
Staircase
Junior Suite, 1 King Bed, Lagoon View | View from room
View from property

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
  • Air conditioning
  • Laundry facilities
  • Free parking
  • Free WiFi
Main amenities
  • Housekeeping (on request)
  • Near the beach
  • Outdoor pool
  • Children's pool
  • Terrace
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
  • Front-desk safe
  • Self-serve laundry
  • Multilingual staff
  • Concierge services
Feel at home
  • Children's pool
  • Kitchen
  • Television
  • Garden
  • Terrace
  • Laundry facilities

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Junior Suite, 1 King Bed, Lagoon View

Junior Suite, 1 King Bed, Lagoon View | In-room safe, desk, laptop workspace, soundproofing

Junior Suite, 1 King Bed, Lagoon View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
TV
Ceiling fan
Separate bedroom
  • 646 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Lagoon View

Luxury Suite, 1 King Bed, Lagoon View | Living area | TV, Netflix, streaming services

Luxury Suite, 1 King Bed, Lagoon View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
TV
Ceiling fan
Separate bedroom
  • 592 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 2 Double Beds, Lagoon View

Luxury Suite, 2 Double Beds, Lagoon View | In-room safe, desk, laptop workspace, soundproofing

Luxury Suite, 2 Double Beds, Lagoon View

Highlights

Soundproofed
Air conditioning
Kitchen
Full-sized refrigerator/freezer
TV
Ceiling fan
Separate bedroom
Hair dryer
  • 592 sq ft
  • Lagoon view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Suite, 2 Bedrooms, Lagoon View

Superior Suite, 2 Bedrooms, Lagoon View | In-room safe, desk, laptop workspace, soundproofing

Superior Suite, 2 Bedrooms, Lagoon View

Highlights

Soundproofed
Air conditioning
Kitchen
Full-sized refrigerator/freezer
TV
Ceiling fan
2 bedrooms
Private bathroom
  • 753 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

View all photos for Economy Suite, 2 Double Beds, Kitchen

Economy Suite, 2 Double Beds, Kitchen | Living area | TV, Netflix, streaming services

Economy Suite, 2 Double Beds, Kitchen

Highlights

Soundproofed
Air conditioning
Kitchen
Full-sized refrigerator/freezer
TV
Ceiling fan
Separate bedroom
Hair dryer
  • 538 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Comfort Studio Suite, 1 King Bed, Kitchen

Comfort Studio Suite, 1 King Bed, Kitchen | In-room safe, desk, laptop workspace, soundproofing

Comfort Studio Suite, 1 King Bed, Kitchen

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
TV
Ceiling fan
Hair dryer
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
4 Cenzontle Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Tortuga Beach - 2 min walk - 0.2 km
  • Langosta Beach - 16 min walk - 1.4 km
  • Cancun Convention Center - 3 min drive - 3.5 km
  • Forum Beach - 4 min drive - 3.2 km
  • La Isla Shopping Mall - 7 min drive - 6.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 26 min drive

Restaurants

  • ‪Club InterContinental - ‬3 min drive
  • ‪Breakfast - ‬9 min walk
  • ‪Venecia - ‬6 min walk
  • ‪Las Olas - ‬6 min walk
  • ‪RIU Caribe Pizzeria - ‬9 min walk

About this property

Casa Tortugas Boutique Hotel, An Authentic Hidden Gem

Casa Tortugas Boutique Hotel, An Authentic Hidden Gem puts you just a 5-minute drive from Tortuga Beach and Langosta Beach. Guests can enjoy the outdoor pool or take advantage of nearby snorkeling. A children's pool and a terrace are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers say good things about the helpful staff and overall property condition.

Languages

English, French, German, Spanish

At a glance

Hotel size

  • 28 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The property charges 3.5 percent for credit card payments
  • The front desk is open daily from 8:00 AM - 9:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite parking limited

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Coffee/tea in a common area

Traveling with children

  • Children's pool
  • Children's books

What to do

  • Beach nearby
  • Snorkeling nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Multilingual staff
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Outdoor furniture

Accessibility

  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

Room amenities

Be entertained

  • Television
  • Cable TV channels
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Full-sized refrigerator/freezer
  • Freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Toaster
  • Free bottled water
  • Cookware, dishes, and utensils

More

  • Housekeeping (on request)
  • In-room safe
  • Guidebooks/recommendations

Fees & policies

Optional extras

  • Late check-in between 10:00 PM and 6:00 AM can be arranged for an extra charge of USD 29
  • Credit card charges are subject to an extra charge of 3.5 percent

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM

Policies

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Property Registration Number 02284881

Also known as

Casa Tortugas Suites Cancun
Casa Tortugas Boutique Hotel
Casa Tortugas Boutique Suites Hotel
Casa Tortugas Boutique Suites Cancun
Casa Tortugas Boutique Suites Hotel Cancun
Casa Tortugas Boutique Hotel
Casa Tortugas Boutique Suites
Casa Tortugas Boutique Hotel, An Authentic Hidden Gem Hotel
Casa Tortugas Boutique Hotel, An Authentic Hidden Gem Cancun

Frequently asked questions

Does Casa Tortugas Boutique Hotel, An Authentic Hidden Gem offer free cancellation for a full refund?
Yes, Casa Tortugas Boutique Hotel, An Authentic Hidden Gem does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Casa Tortugas Boutique Hotel, An Authentic Hidden Gem?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at Casa Tortugas Boutique Hotel, An Authentic Hidden Gem?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Casa Tortugas Boutique Hotel, An Authentic Hidden Gem?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Casa Tortugas Boutique Hotel, An Authentic Hidden Gem?
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Check-out time is 11:00 AM.
Is there an onsite casino at Casa Tortugas Boutique Hotel, An Authentic Hidden Gem?
No, this hotel doesn't have a casino, but PlayCity Casino (9-min drive) and Dubai Palace Casino (9-min drive) are both nearby.
What is there to do at Casa Tortugas Boutique Hotel, An Authentic Hidden Gem and nearby?
Have fun during the warmer months with activities nearby such as snorkeling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.
Does Casa Tortugas Boutique Hotel, An Authentic Hidden Gem have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster, and cookware.
What's the area around Casa Tortugas Boutique Hotel, An Authentic Hidden Gem like?
Casa Tortugas Boutique Hotel, An Authentic Hidden Gem is located near Tortuga Beach in Zona Hotelera, a short 16-minute walk from Cancun Golf Club at Pok Ta Pok and 16 minutes' walk from Langosta Beach.

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

DARRYL, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

Chilling on the Lagoon
The staff were lovely and helpful. The property is clean, beautiful and a good location if you want to be between the hotel districts of Cancun but not in the middle of all that nonsense. It was a chill stay and I appreciated the quiet.
Natalie, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful place with friendly staff and incredible views from the rooms. We loved it here.
Justin, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Like family.
Brian, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Nice hotel at a good price.
3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Quiet and cozy
Comfortable room with strong AC. Beautiful architecture. Family run and the family is so friendly! Easy check in/ check out. Room had 5L bottled water for drinking. Oxxo market right across the street and beach access right across the street. Tranquil environment and very quiet at night. Would stay again!!
Dylan, 4-night family trip
Verified Hotels.com guest review

6/10 Good

Old outdated couch full of bugs. Room was big with chicken
Gerard, 10-night family trip
Verified Expedia guest review

10/10 Exceptional

Amazing stay! Awesome view! Staff had great communication! 🙌
Jessica, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay ! Location is perfect for what I was looking for
rolando, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

I’ve never stayed anywhere with more hospitality. We were greeted by the owner who walked us through all we needed to know and set us up with a group chat for communication. Anything we needed was taken care of immediately. Including help with making reservations during the week, dining recommendations, and things to do. The grounds were impeccable and so quiet and relaxing. It truly felt like a hidden paradise. An excellent option if you want more than the all-inclusive experiences across the street. We were glad we chose to experience Cancún with this truly authentic experience. Beach, ferry to Isla Mujeres, convenience store, a great restaurant (Krudos), bus stop, boating, all within walking distance. We were upgraded to a room with a view of the lagoon and it was amazing. Constant communication and well wishes from the owners made this a stay to remember.
Matt, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

CTM, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

We enjoyed two nights at Casa Tortugas. The view from our room of the lagoon was amazing. The best part was the more intimate atmosphere and service of a smaller hotel. I highly recommend this hotel!
marie, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

FNU, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

This hotel was relaxing, beautiful and welcoming
Domtie, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Jose, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing! Smaller boutique hotel with extremely clean rooms, great sunset view, excellent location, and awesome pool. Stayed for six nights and would definitely return.
Sarah, 6-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Liliana, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

We are so lucky that we choose to stay in this wonderful place during our stay in Cancun. The location , the staffs , the rooms, the views are all beyond our expectations. We stayed in one bedroom apartment with lagoon view. It’s a breathtaking view, the pool, the palm trees and sound of the birds make your stay very relaxing. Thanks a lot to all the staff and also to Mrs. Chris that we have chance to talk on the day of our departure. She provided us with a very interesting information about her place . One thing I would like also to mention is the bus station that is only 3 minutes walk from the hotel and we used it for most of our trips.
Ahmed, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

The nickname for this hotel is "a Hidden Gem" and I have to agree. My gf and I stayed at this hotel for 2 weeks and I enjoyed the hotel....it was quiet and relaxing. The room was spacious and had a kitchenette (stove, small fridge, microwave, etc.) which was very convenient. Also, when we arrived it had a huge bottle of potable water in a dispenser which was great and we drank it all over the 2 weeks. The hotel is in a decent location...there's a oxxo convenience store, pharmacy, and currency exchange on the same side of Kulkulcan (sp??) Blvd. . On the other side of the street is Playa Tortugas and a ferry to Isla De Mujeres. There are three restaurants within walking distance...Krudo Bar & Grill and a couple restaurants across the street at Playa Tortugas (Bonanza Restaurant & Playa Tortugas Restaurant). If you go to Cancun and do not want to stay in a huge, noisy all-inclusive hotel this is the place to stay...
RODNEY, 14-night trip
Verified Expedia guest review

8/10 Very Good

Ellen, 5-night trip
Verified Hotels.com guest review

6/10 Good

They gave us a room where the windows were blocked for a huge wall. In case of an emergency there was no way you could escape from the windows. That is really a hazard. We got changed to the top floor of the building with a nice room but not elevator. It seems the elevator has been broken for a while and they do not repair it. There is an excellent lady that works at front desk, Elvira, very helpful.
Mildred, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Chunpen, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Unique family owned property with a pool overlooking the lagoon. Staff was really nice and helpful. They just opened their rooftop cafe and bar with a wonderful view. We had a 2 bedroom apartment with a kitchen and fridge. Architecture, design and art of the building is amazing. Across the street is the ferry to Isla Mujeres. Small shop for basic groceries is close, larger grocery store is further away. We truly enjoyed our stay.
Renate, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Larry, 2-night trip
Verified Hotels.com guest review

General property information

Travelers Say
"It [property] has a nice size pool (4 ft deep) and a beautiful rooftop bar."
Reasons to Book
Outdoor Pool & Spacious Rooms
Check-In Time
3:00 PM
Check-Out Time
11:00 AM