Realmente con un sentido de servicio excepcional de todo el personal, Juan Manuel chef del restaurante Portofino muy atento, Fernando en la zona de alberca como OP, y la comida deliciosa en todos los restaurantes
We love Secrets! Third time visiting this property. Good variety of restaurants. The food is always delicious and the service is awesome! Lots of activities! It does seem like some of the outdoor furniture is getting a little worn and the barstools in the birdcage bar were all peeling, which was a really bad look. Otherwise, everything else was awesome and we loved it!
Everything was great! Sports bar was always cold! And a couple of the waiters werenât the best. But they made it right for us! This was our second visit here, and would consider going back a 3rd time
Ocean view swim out was barely oceanview. There was quite a distance between us and the ocean.
Dinner int he specialty restaurants was okay. There was an extraordinary amount of time between the appetizers and main course. Drinks took a while to arrive. This was both nights we ate in the restaurants.
The food was just average to not good and our dinners were often luke warm
Our room was dark, they need to brighten the atmosphere a bit
Advertised as a golf resort but the golf course doesnât even belong to the hotel and it was very expensive to golf
Not what I expected from a five star resort
This is our second year. And weâre already planning for a third year. Were there hiccups? You bet. But the staff handled it with extreme efficiency and care. And I have to give a specific shoutout to Adrian. Heâs amazing and Iâm glad he was there for us on both visits.
The resort was relaxing with lots of activity options.
Coordinating transportation to activities not sponsored by resprt was a little difficult as the werent eager to help with that.