Dune Boutique Hotel Tulum - Adults Only

Wow. I don't have enough good things to say about our time at Dune Boutique Hotel in Tulum. This place is a true paradise, and probably my favorite hotel I've ever stayed in. Everything from the moment we checked in till we checked out was beyond exceptional. The staff are phenomenal, unbelievably friendly, helpful and fun to talk to. We asked them for suggestions on where to go and what to do and they never steered us wrong. We really felt like they cared about our comfort and made sure we were really enjoying ourselves. The property is gorgeous, right on the water, and impeccably clean. Same thing for the rooms, which were stylish, beachy, comfortable, and beyond everything else, super clean. We really appreciated all the staffs upkeep on the whole property and rooms in order to make sure it looked nice for their guests. I don't think I've ever been so happy with a hotel stay in my life and I wouldn't dare dreaming of staying anywhere else next time I'm in Tulum. This place is a real gem and I could not recommend it any higher! Thank you Dune for making our stay the best it could be!

The hotel location is very comfortable, the staff are very kind and helpful. The rooms are clean. I enjoyed my staying there

This hotel is amazing. They take such fantastic care of their guests. For instance: I fell in love with a clay pot in which they served me some salt. I looked for that pot all over Tulum. I couldn't find it anywhere. So I asked where I could buy one. When they learned I couldn't make it to the village it was made, they gave me one and refused to take money for it. They are truly amazing. They care. How rare is that!?!?! Stay here and no matter what, you won't regret it.

This was our second trip to Tulum and first time staying at Dune. We were blown away by this little gem and would definitely stay here again. Dune delivered on all aspects of our trip - fantastic service (especially Natalia at the front desk), good location in the hotel zone and walkable to restaurants/shopping, an AMAZING white sand beach with no seaweed, and a surprising unrequested upgrade to a top floor room with ocean view. Our booking also included a lot of services that we had had to paid for a la carte during our first visit: comfortable beach chairs, bikes, and bottled water. Breakfast was also included and I was blown away by how good it was. Not your standard stale croissant and overly sweet yogurt. Every day we started with fresh juice, coffee/tea, toast and jam, yogurt and granola and made-to-order eggs, all while overlooking the beach. There really weren't any major cons, but if I was pressed, I would say that the cocktails they serve during happy hour were pretty weak (we couldn't taste the alcohol) and our bed was a bit firmer than what we are used to. The Wifi wasn't as strong as we would have liked but then again we weren't there to use our phones/computers! We had a great four-night stay and were very sad to leave.

Nice stay, super helpful and friendly staff which was probably the best part