O Tulum - Adults Only

Voyage du 19 janvier au 29 janvier . Chambre n*3 L’accueil de Saul était parfait même à notre arrivée tardive (22h). Il a été à l’écoute durant tout le séjour et a su égayer notre voyage . Points positifs : -un bel hôtel éloigné du bruit de la ville -la vue de la piscine -personnel souriant - chambre spacieuse et lit king size Points négatifs : -pas de pommeau de douche -connexion wifi moyenne dans la chambre -plusieurs coupures d’électricité de plusieurs heures aucun dédommagement -la carte est simple , et très peu de choix sucré pour le petit déjeuner -quelques chambres sont à l’ombre donc à éviter .

Stay was good except for the electricity or power failure on daily basis . One night , power was off from 1 am until 8am. They did rent a generator, but power cut was constant discomfort. The staff was good but management must look into it.

Absolutely amazing!! Loved OTulum and the staff. Made us feel welcomed and with a party of 14 I’m sure we were a handful but full accommodation!

The fact that this hotel is listed with a 4-star rating is downright appalling. I would like to say the staff was very nice aside from one of the employees in the restaurant at one point tried to get over on us with our change for the bill. The bill was 130 pesos, we gave him 500 pesos and he only gave us back 250 pesos for the change. I had to confront him about which was upsetting. The service at times was very slow in the little tiny restaurant. I honestly wouldn’t even consider it a restaurant. The hotel itself is SMALL, it looks a lot nicer in the photos that are shared and on their Instagram page. We were not expecting it to be the nicest place we have ever stayed however we didn’t think it would be the worse looking hotel we have ever stayed in. The outside of this hotel looks nice even when you’re there, but the rooms were disappointing. Their Instagram page is beautifully done too by the way. I would NEVER stay here again. If you are reading this, please keeping looking for a hotel to stay in. The free breakfast is extremely limited, but it was good. The food wasn’t a big issue for us. It is right by the water but hardly any seafood options. The rooms are NOT nice. The shower was a complete disappointment, we didn’t’ feel the rooms were cleaned properly as I found straight hair in our bed (we both have curly hair) and the bed was not very comfortable. I have no clue whose idea it was for the floor option in the rooms, but they need to be fired. This hotel is extrem

I stayed at 4 hotels on my last trip to Tulum. O Tulum was a good one. I really liked how boutique it was with only 12 suites. You feel like the staff really treat you personally because of this. Very good hotel for couples. Maybe not the best for people looking to party as it’s far from the nightlife. Unless you rent a car. Very secluded and relaxing place. Definitely a good option for people wanting a quieter vacation.

We absolutely loved how private and peaceful this place was!

I enjoyed my stay. Staff was excellent and the room was very clean. I loved the views from the hotel. It was an easy drive from Cancun. We rented a car and that was great. Just be aware, the road to the hotel is very rocky. It takes about 13-15 min to get to the hotel site (it wasn't bad, just be aware of the extra time). I love that the hotel is more tucked away. The food was ok and I love that it is not near the main strip. The main Tulum strip is about 20 minutes away from the hotel FYI. Overall, I loved my stay. Highly recommend if you are looking for a quiet chill place.

The food and staff are really great! the facilities are clean and the property is gorgeous! it is really private and cozy. I would definitely come back to this place.

The rooms in the front were amazing. You can’t beat that view. A few cons, sliding glass door didn’t work and the safe didn’t work. Food was great, service (for the most part) was wonderful and the location was isolated but perfect for us. I recommend if you stay here to rent an SUV. The beach was rocky but it didn’t bother us. It was a fun area to explore tide pools and we even got to see baby sea turtles making their way out to sea. We loved it and will definitely be back. Thank you O’Tulum!

We arrived at the O'Tulum on a Friday afternoon after leaving our previous hotel that morning. Check-in wasn't until 3 so we laid in one of the cabanas on the beach until our room was ready. The restaurant/bar is small but all you need. Staff is helpful and made sure we were taken care of. Rooms had mini fridges and tvs, which were nice considering you are out there away from town or any nightlife. Felt good to totally relax for 2 nights without feeling the need to go anywhere. The property was very quiet both nights of our stay, which we really enjoyed. We met a lovely couple who we shared our swim-out pool with during the day. They were knowledgeable of the area and kind enough to show us some of their favorite cenotés nearby. Spend the extra money and get an oceanfront room with the balcony/plunge pool. The ocean was so warm and we also had 3 pools to choose from! Note: bring your own floaties if you plan to lay poolside all day like we did. Probably the best sleep I've had in some time-- loved how comfortable the beds were. Near-exclusive coral-scattered sand beaches made for a beautiful and romantic sunset stroll. We were told to go to Chamicos during the day, but they were closed due to the recent passing weather. All in all, a lovely experience-- we will be back!