Zomay Beachfront Hotel Holbox, Isla Holbox

Stay Away from this hotel. This was our second time here in less then 3 months. And every problem we encaunter on our first stay ( that we took as “charming” issues ) were even worst this time around. The owners and management are LAZY. They don’t invest a penny back into the maintenance of the rooms. We stayed in the same room both times “ KAAN” w/ a Broken Sink, a useless shower with barely any water coming out of the shower head or no water at all. We couldn’t showe the second day. The hotel blames the city - of course - but if you read other reviews from a year ago it’s the same issue. They are just LAZY. Other hotels near by have all services work perfectly. “ This is a ZOMAY” hotel issue. Their staff - all Argentinians - which are know for the terrible costumer servirse are Uselss , Rude and full of excuses. “” not to mention that prob. Working with out work permits in Mexico “” but that’s another issue that will be araised to the government authorities. The local Mayan people should be working at this hoteles. Should be Law. This is their island! And this oportunists foreigners are relating them to second class jobs. Not cool! Not in Holbox — Something needs to change. —- Don’t support this Hotel Owners discriminating the Local Mayan’s for Key Hotel jobs. ** all the great reviews are from Beach Bar patrons ** the hotel rooms and service is a 1 Star Hotel

We had an Amazing stay at hotel zomay. It was a family of 5 plus our dog. Great service food drinks and Hot water for the shower. Great location Would definitely stay again.

the beach is not cleaned and full off algies and dirt, friendly staff, we got the worst room next to the entrance - noisy, full of mosquitos, internet and safe did not work, not nice in general and not worth the money we spent!

The best!, we thought we got lucky with our first 4 days in a great hotel downtown but then went to this gorgeous cabin by the beach and wow! a much better experience, STAY here by the beach. its cozy, quiet, bed and pillows very comfortable. great beach! good open restaurant w awesome food and a fun and mellow bar where you meet awesome locals and traveling fellows. I wish we stay there the whole time. only one thing could be improved and its easy to do so :) please add a cover to place in the shower bc sometimes it would smell, normal of course, so easy fix! the manager and personal from the hotel are great friendly and super nice you truly will enjoy the island experience, can walk everywhere or take a fun motor-taxi, so much fun. thank you for a wonderful time definitely will come back heck I'll live there if I could : )

We loved the place and everyone was great. It's an authentic Mexican hotel. Our palapa was perfect. The location is fabulous and the bar was an excellent place to watch the sunset. Easy walking distance to town. We enjoyed the animal rescue center across the street. The hammocks in the water were so relaxing. Food at the restaurant was terrific.