Región 6, Calle Flamingo Lt 1 Mz 7, Luis Donaldo Colosio, Playa del Carmen, QROO, 77710
What's nearby
Mamitas Beach - 4 min walk - 0.3 km
Playa del Carmen Main Beach - 8 min walk - 0.7 km
Quinta Avenida - 13 min walk - 1.1 km
Playa del Carmen Maritime Terminal - 5 min drive - 3.9 km
Gran Coyote Golf - 6 min drive - 5.4 km
Getting around
Cancun Intl. Airport (CUN) - 50 min drive
Cozumel Intl. Airport (CZM) - 12.1 miles/19.4 km
Restaurants
La Vagabunda de la 38 - 6 min walk
Encanto Beach Club - 6 min walk
Colectivo Mexicano Cervecero - 8 min walk
Martina Beach Club - 4 min walk
Salento - 3 min walk
About this property
The Reef Coco Beach Resort & Spa- Optional All Inclusive
At The Reef Coco Beach Resort & Spa- Optional All Inclusive, you can spend time at the beach enjoying beach umbrellas, beach massages, and volleyball, plus you'll be within a 5-minute walk of Mamitas Beach. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, reflexology, and mani/pedis. Serving Japanese cuisine, Samurai - premium only is one of 5 restaurants and 5 bars/lounges. Other highlights include a marina, a free kid's club, and a beach bar. The helpful staff and beach location get great marks from fellow travelers.
All inclusive
All-inclusive room rates at The Reef Coco Beach Resort & Spa- Optional All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and select beverages included
Dining and beverage availability limited at one or more venues
Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.
Water activities
Kayaking
Snorkeling
Land activities
Bicycling
Tennis
Volleyball
Lessons/classes/games
Aerobics
Dancing
Language
Entertainment
Onsite entertainment and activities
Onsite live performances
Languages
English, Spanish
At a glance
Hotel size
196 units
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting*
Free children's club
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
5 restaurants
5 bars/lounges
Beach bar
Poolside bar
Swim-up bar
Snack bar/deli
Water dispenser
Traveling with children
Free children's club
Children's pool
Mini golf
Playground
Babysitting (surcharge)
What to do
On the beach
Tennis
Beach volleyball
Mini golf
Kayaking
Parasailing
Boat tours
Personal watercraft (motorized)
Scuba diving
Snorkeling
Surfing/body boarding
Karaoke
Shopping
Pool table
Fishing
Golfing nearby
Sailing nearby
Working away
Business center
Computer station
Conference space (8762 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Laundry facilities
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free bicycle rentals
Beach sun loungers
Beach towels
Beach umbrellas
Bike storage
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 2003
Garden
Terrace
Television in common areas
Fitness center
An outdoor pool
Bicycle parking
Full-service spa
Marina
Spa tub
Outdoor tennis court
Sauna
Vegetarian dining options
Local artist showcase
100% renewable energy
At least 80% lighting from LEDs
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Water dispenser
Banquet hall
Accessibility
Elevator
Elevator door width (inches): 43
Wheelchair-accessible parking
1 on-site accessible parking spaces
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible spa
Wheelchair-accessible business center
Room amenities
Be entertained
32-inch LED TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Ceiling fan
Iron/ironing board
Sleep well
Blackout drapes/curtains
Bed sheets provided
What to enjoy
Furnished balcony
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Phone
Food and drink
Mini-fridge
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
LED light bulbs
Water-efficient showers only
Water-efficient toilets only
Special features
Spa
Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Dining
Samurai - premium only - This fine-dining restaurant specializes in Japanese cuisine. Guests can enjoy drinks at the bar. Reservations are required.
Rosinella - This fine-dining restaurant specializes in Italian cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Miramar - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Sabor Latino - This fine-dining restaurant specializes in Mexican cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Snack Bar - Onsite bar. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: USD 1.61 per accommodation, per night
Destination fee: USD 2.10 per accommodation, per night
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Babysitting is available for an extra charge
Policies
This property uses eco-friendly cleaning products.
This property accepts credit cards and cash.
Also known as
Coco Reef Beach
Coco Reef Beach Resort
Reef Coco Beach
Reef Coco Beach All Inclusive
Reef Coco Beach Playa del Carmen
Reef Coco Beach Resort
Reef Coco Beach Resort All Inclusive
Reef Coco Beach Resort All Inclusive Playa del Carmen
The Reef Coco Beach Resort All Inclusive
Reef Coco Beach All Inclusive Playa del Carmen
Reef Coco Resort Inclusive
Frequently asked questions
Does The Reef Coco Beach Resort & Spa- Optional All Inclusive offer free cancellation for a full refund?
Yes, The Reef Coco Beach Resort & Spa- Optional All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Reef Coco Beach Resort & Spa- Optional All Inclusive?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at The Reef Coco Beach Resort & Spa- Optional All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at The Reef Coco Beach Resort & Spa- Optional All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at The Reef Coco Beach Resort & Spa- Optional All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
Is there an onsite casino at The Reef Coco Beach Resort & Spa- Optional All Inclusive?
No, this resort doesn't have a casino, but Riviera Gran Casino (3-min drive) is nearby.
What is there to do at The Reef Coco Beach Resort & Spa- Optional All Inclusive and nearby?
Have fun with onsite activities like kayaking, parasailing, and fishing and improve your game at the onsite tennis courts. Indulge in a treatment at the spa and soothe your senses in the spa tub. The Reef Coco Beach Resort & Spa- Optional All Inclusive also has 5 bars, an outdoor pool, and a sauna, as well as a fitness center and a garden.
Are there restaurants at or near The Reef Coco Beach Resort & Spa- Optional All Inclusive?
Yes, there are 5 onsite restaurants, featuring Japanese cuisine.
Does The Reef Coco Beach Resort & Spa- Optional All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around The Reef Coco Beach Resort & Spa- Optional All Inclusive like?
The Reef Coco Beach Resort & Spa- Optional All Inclusive is a short 8-minute walk from Playa del Carmen Main Beach and 4 minutes' walk from Mamitas Beach. Travelers say that the resort is in a great location.
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.4/10
Staff & service
8.0/10
Amenities
8.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Aug 31, 2024
Juan
Juan, 4-night trip
Verified Expedia guest review
8/10 Very Good
Aug 30, 2024
Good
Zhezhu
Zhezhu, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 28, 2024
Great hotels for family and kids
SERGE
SERGE, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 27, 2024
Enjoyed our stay. The property was clean and welcoming. We had an issue with the shower drain and it was fixed immediately. The staff greeted us by name when seeing us, the property was not overly noisy and was relaxing. 3 reservation required restaurants (Mexican, Italian, and Japanese) on site and was able to visit all 3. Buffet had plenty of options. Walk to a 7-11 or main street for shopping was very close and walkable.
Hope
Hope, 3-night family trip
Verified Expedia guest review
2/10 Poor
Aug 26, 2024
They had no room available for me upon arrival, I was sent to another hotel for the night and the next day , which was my birthday I had to check out and go back to the hotel Coco reef . Upon arrival a room was still not available and I was given a presentation under false pretense, the presentation was basically to try to get me to buy a time share and on my birthday when I just wanted to get settled in my room. My room was on the ground floor and had a lot of ants , there was foot prints on the floor , I asked if someone could come and clean it and it was never taken care of , the worst part was that the shower water was cold and smelled like sewer , when I asked to get a room change because of this I was told that there was a issue being fixed with the plumbing and that it should be fixed soon . I asked another guest if they had the same shower issue and they did . The room was also freezing cold and I was not able to change the temperature. Thank goodness I met a nice guy because he let me stay at his hotel for the remainder of my trip . His hotel was amazing .
Shara
Shara, 3-night trip
Verified Expedia guest review
6/10 Good
Aug 20, 2024
Alexis
Alexis, 3-night trip
Verified Hotels.com guest review
6/10 Good
Aug 18, 2024
The buffet food was terrible. If you don’t make reservations by 5pm for the other 2 restaurants you’re stuck eating the terrible buffet. There is no nightly entertainment no music in the vestibule. The beds are hard the pillows are like rocks. The water in the sink smells like sewer. The pool area is the only nice thing about this resort. The worst all inclusive experience I’ve had. I guess you get what you pay for.
Carlos
Carlos, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 18, 2024
Sonia Gabriela
Sonia Gabriela, 5-night trip
Verified Expedia guest review
6/10 Good
Aug 17, 2024
.
Bonnie
Bonnie, 4-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Aug 17, 2024
For everyone doing so much research like I was doing stop looking around & book !
I was so nervous considering all of the reviews speaking negatively about the place.
First of all this resort is catered to everyone, families with little ones, older adults & young adults alike.
If you're looking for a party/club scene this isn't the place for that however there is a bar with a wonderful bartender that stays open until 2am after that you can go get some delicious tacos or burgers from the poolside snack bar which is also open late.
My 19 & 15 year old sons were super entertained as was my husband & I.
This resort was a wonderful experience! The staff is amazing!!
The entertainment team is awesome they engage and encourage you to try day events by the pool & the night events are also fun.
One tip would be for them to promote the night events more, so more people attend
Our AC & fan worked marvelously.
The beds were a bit on the smaller side & pillows were a little hard but a good nights rest is had.
Shower pressure was no issue either.
We were able to make reservations to all of the restaurants that we wanted too with no problem.
Dress code is enforced at the restaurants but they're pretty lenient so long as men have closed toe shoes and a dressy shirt.
The samurai Japanese restaurant was our favorite!
We also had no problem finding a pool chair or beach chair.
The beach is so beautiful and the barrier they have to keep the beach clean of seaweed is great.
Will be returning!!!!
Nilson
Nilson, 4-night family trip
Verified Expedia guest review
8/10 Very Good
Aug 17, 2024
Rajiv
Rajiv, 3-night trip
Verified Expedia guest review
8/10 Very Good
Aug 14, 2024
Karryn
Karryn, 7-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 13, 2024
Staff very friendly and the the food at the buffet restaurant was delicious .
Priscila
Priscila, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 13, 2024
Everyone was very welcoming. Our favorite employee was Demetrio he was the most attentive one. Beautiful hotel and family friendly. We will definitely stay at the Reef again.
Yesenia
Yesenia, 3-night trip with friends
Verified Expedia guest review
2/10 Poor
Aug 13, 2024
We were constantly harassed to purchase something, service was terrible, food was terrible, drinks were watered down.Worse trip of my life.Food was so terrible we couldn't eat it.A WASTE OF MY MONEY NEVER AGAIN.
Tina
Tina, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 12, 2024
Lo único que no me gusto fue que el elevador no sube al último piso
roberto
roberto, 4-night family trip
Verified Expedia guest review
2/10 Poor
Aug 11, 2024
Me cobraron 2 impuestos uno de llegada y otro para salir y dw hecho acabo de poner la queja a profeco es algo muy triste que tu propia gente te roben...
Cindy
Cindy, 2-night trip
Verified Expedia guest review
4/10 Fair
Aug 11, 2024
cesar benjamin flores
cesar benjamin flores, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 9, 2024
Thanks
Suany
Suany, 4-night family trip
Verified Expedia guest review
8/10 Very Good
Aug 8, 2024
Loved staying here
Kamryn A
Kamryn A, 7-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 7, 2024
I like the location but I didn’t like that is no air conditioner in the whole building
Vilma
Vilma, 5-night family trip
Verified Expedia guest review
2/10 Poor
Aug 5, 2024
Es muy inconveniente si vas a disfrutar de la playa, ya que está la marina muchos botes al frente de la pnaya, no puedes disfrutar de la hermosa playa del área. Para separarla de los botes, tiene una maya y no es nada agradable, la comida del restaurante Japonés era de una calidad muy baja, especialmente la carne, es ridículo pagar extra por eso, era preferible la cena en el restaurante regular.
Rocio
Rocio, 2-night family trip
Verified Expedia guest review
8/10 Very Good
Aug 4, 2024
They did not give us the room requested, the supply for the fridge was only done upon request, no bath robes as promised, 3 guest but only two chairs, 2 glasses, house keeping 3 times in seven days, the charge for environmental fee $5 instead $4. The room doesn't look exactly like in the pictures. The beds was not as requested, WIFI was in and out all day.
Jesse
Jesse, 7-night family trip
Verified Expedia guest review
4/10 Fair
Aug 4, 2024
Not enough food or drink options no entertainment pool was closed we had to change hotels