4/10 Correct
25 janv. 2026
In thirty-plus years of travelling, this is the only time we have left a hotel because we just couldn’t stay there.
When we originally booked, the MK was rated as 10/10; however, though we are fine with rustic, it was about as far from that as possible.
First of all, when we checked in, the pool was green and full of debris, with gravel all around it, an empty, rundown pool shack, and a bunch of iguanas. The description on hotels.com said that theirs was a top-rated pool. (It did get cleaned before the next morning)
Second, when we checked into our bungalow, we found there were no amenities. No shampoo, only two towels, a light sheet on the bed, no hot water in the sink, no safe, no TV and the door was very difficult to open because it was falling off its hinges. There was a glass door across from the shower that led to the “patio,” but it was locked, and peeking through the cracks, it looked to be an enclosed area about 4ft by 5ft, full of tree branches and leaves.
The room itself was concrete, which was fine, but the small curtain-covered window made you feel like you were in a jail cell. It did not feel safe or secure.
When we woke up in the morning, sewage was seeping out from under the toilet.
When we reached out, I think the staff tried to make things better, and we were offered another room. We looked at the other room but ultimately decided to leave.
We found another hotel for $20 more per night—full amenities, better location, great pool and safe.
Dave
Dave, séjour de 4 nuits
Avis voyageur Hotels.com vérifié
